What To Expect When Working With Us
When you contact Capital City Crime Scene, you’re reaching out in a moment
no one ever plans for.
Forensic Cleaning Specialists in Wellington
When you contact Capital City Crime Scene, you’re reaching out in a moment no one ever plans for. Our role is to make the next steps clear, respectful, and as manageable as possible.
What To Expect
Respectful, Confidential Contact
When you get in touch, we’ll listen carefully to your situation and explain how we can help.
Everything you share is handled with complete discretion and compassion.
We respond as soon as possible, typically the same day or the next business day.
Depending on the nature and urgency of the job.
What To Expect
On-Site Assessment & Quote
Every job is different. We don’t offer quotes over the phone or online, and for good reason. We need to physically see the site to properly assess the scale, risks, and type of work required.
Once we’ve done that, we’ll provide a clear, no-obligation quote and timeline before anything begins.
What To Expect
Arrival with Care
Our vehicle is branded, but our presence is always respectful.
We know emotions can be high so we arrive quietly, keep communication professional, and treat your space as if it were our own.
What To Expect
Professional Forensic Cleaning
We’re trained to clean and decontaminate scenes involving trauma, death, hoarding, and hazardous
materials.
We use professional-grade equipment and follow strict health and safety protocols to make the environment safe and sanitary again, not just visibly clean.
What To Expect
Safe Disposal & Documentation
Any waste, biohazards, or damaged items are removed and disposed of according to New Zealand regulations.
What To Expect
Aftercare Support
Once the job is complete, we leave the space quietly and respectfully.
If you need further support, mental health resources, advocacy services, or referrals, we’re always happy to point you in the right direction.
You don’t have to face the aftermath alone.
We’re here to help, with experience, compassion, and the professionalism you deserve.
Our Achievements
