Our Approach
At Capital City Crime Scene, we value Client Privacy, Confidentiality, Trust, Respect, Empathy and Promptness. These principles form the foundation of our success and guide every action we take.
We understand that contacting a forensic cleaning company often follows a distressing event. Emotions can range from sorrow to confusion, and the situation may seem insurmountable. Our dedicated team is committed to easing your burden during this challenging time.
Immediate Response
When you reach out to us, we prioritize swift action. Typically, our professional cleaners will arrive at your location within two hours of your call. This prompt response is vital in beginning the restoration process as quickly as possible.
Compassionate Service
Upon arrival, our focus is not just on the task at hand but on you, our client. We maintain a high level of empathy and respect throughout our service. Cleanup doesn't commence until you feel ready, as we understand the need for emotional space and composure. We offer ample time for you to share any pertinent information about the incident or the individuals involved.
Unlike others, we don't charge by the hour, ensuring there's no pressure on you. Our pricing is determined on a case-by-case basis, giving you the freedom to proceed at your own pace without financial stress.
Dedication and Attention
Our team assures undivided attention to every job we undertake. We schedule appointments meticulously, so you never have to worry that we might be rushing off to the next location. By focusing solely on your needs during our visit, we guarantee high-quality service and thorough completion of tasks.
At Capital City Crime Scene, we aim to restore cleanliness and order to your environment while extending patience and understanding to help you through this difficult time.
Our commitment is to not only meet but exceed your expectations, providing peace of mind alongside exceptional forensic cleaning services.
For immediate assistance or to learn more about our specific services, please contact us anytime.
Certifications and Awards
At Capital City Crime Scene, our commitment to excellence and professionalism in forensic cleaning is evidenced by our certifications and industry accolades.
Certifications:
Our team is fully certified by highly-regarded organizations in the forensic cleaning and bio-recovery industry, ensuring top-tier service for our clients:
ABRA (The American Bio-Recovery Association)
This certification underscores our adherence to stringent industry standards and best practices in bio-recovery and forensic cleaning.
Amdecon (USA)
As certified professionals by Amdecon, we maintain rigorous protocols and techniques in biohazard remediation and sanitation.
Awards:
Our dedication to high-quality service and client satisfaction has earned us multiple prestigious awards, affirming our position as leaders in forensic cleaning:
Most Trusted Forensic Cleaning Company in New Zealand for 2023
This award highlights the trust and reliability our clients place in us, acknowledging our commitment to integrity and transparency.
New Zealand's Most Dynamic Forensic Service for 2024 by The Business Times Magazine
Selected by a reputable publication, this accolade reflects our innovative and proactive approach to the forensic cleaning industry.
2024 Global Recognition Award for Outstanding Contributions to the Forensic Cleaning Industry in New Zealand
This international award celebrates our exceptional contributions and leadership within the forensic cleaning sector.
With over a decade of industry experience, these certifications and awards position Capital City Crime Scene at the forefront of the forensic cleaning field. Our continual pursuit of excellence and adherence to the highest standards make us the RIGHT CHOICE for all your forensic cleaning needs.
Choose Capital City Crime Scene for unparalleled professionalism, expertise, and trustworthiness in forensic cleaning services.
